New condition needs to be absolutely brand new, and sealed in the box with the plastic wrap still on. Phones that are new and not still sealed in the original box will be considered flawless condition.

Flawless condition is absolutely perfect condition; as if it was brand new out of the box. Fully functional with the charger and cable. Not a single scratch, nick, scruff, ding or defect anywhere on the device.

Good condition is having light wear. This includes very minor nicks or light scratches. Fully functional with the charger and the cable. No damage to the corners, no cracks, no frame bending, no screen separation etc.

Fair condition is fully functional but with significant cosmetic wear. Scratches, dings, dents are OK. No cracks anywhere on the front glass.

Cracked but fully working condition is fully function but with significant cracks to the glass. The outer glass is cracked but the touchscreen and the display are still fully working. All other features on the phone work normally.

Non-working condition is having any defect that prevents the device from being fully functional. This includes non-working touchscreen, buttons, charging port, liquid damage, etc.